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What is their name please?
Debt Connect Limited, of Manchester
Ideally you should have used Step Change who are a charity and provide a free debt management service
I see they are not in administration they have simply dissolved.
This means they decided to strike the company off, which is different from going into administration
What you should do is write to your creditors, set out what has happened, show the payments being made to Debt Connect and see if the creditors would honour this.
If not then sadly you will need to pay direct and I would suggest going to step change
Potentially you could sue the Directors for mis-handling funds personally but this could be an expensive process
So in the first instance, contact Step Change
Then contact the creditors and show you have made payments
Then the creditors may be able to reduce the sums you actually paid accordingly.
Can I clarify anything for you about this today please?
thank you. I am in contact with my creditors but while sympathetic, they want their money. I have records of payments to debt connect from my bank, do I have a case in the small claims court? Thanks
You do but it would be a case against the Directors personally. The small claims limit is £10,000
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