Alex Watts : Hello my name is XXXXX XXXXX I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply, but rest assured I will be giving your question my immediate attention upon return You do not need to wait here as you will get an email when I reply.
Alex Watts : I do not quite underatand, you are no longer on the councils housing list please?
Customer: They said because I move half a mile a way I can't stay on list, so I need to go homeless. When we did this a month ago I explain what happen.
Alex Watts : Did you say to them before you moved that you would be?
Customer: As they could help us
Alex Watts : Did you move to a different local Aurhority area?
Customer: Could not help us
Customer: Yes but they won't help as we never lived there it was the only place we could put a caravan.
Alex Watts : So the original authority said they would help and now have changed their mind. That was despite the, knowing you moved?
Customer: yes until they said we need four bedrooms and a downstairs loo cause of health problems.
Customer: is there any law for disable people.
Alex Watts : Yes you have the equality act 2010 which says they must not discrmiated.
Alex Watts : You need to write to the chief officer and make a formal complaint.
Alex Watts : This will then be investigated by that office. They will come back to you with a result.
Alex Watts : If you are not happy then you can complain to the local government ombudsman.
Alex Watts : They are independent of the council and can examine your issue for free.
Alex Watts : Their website is www.lgo.org.uk
Alex Watts : If they do not uphold your complaint you can complain to the equality commission.
Alex Watts : They can also consider the complaint and review the same with the council.
Alex Watts : They also offer a service for free
Customer: Has the house they offer didn't have a downstairs loo plus they told us to tell our oldest daughter to made her own way but she is bob and the youngest carer
Alex Watts : Their website is http://www.equalityhumanrights.com/
Alex Watts : Can I clarify anything for you about this today please?
Customer: Can we say we be better of in a caravan then bed and breakfast I thought the government were trying to save mobey
Alex Watts : Sadly stock is limited.
Alex Watts : You can't magic up housing stock etc.
Alex Watts : But take the steps I have suggested above.
Alex Watts : Can I clarify anything else?
Customer: We have a caravan that's what we in now
Customer: Also what about were they took notice of my Neice when she was rape and offer the house round the corner
Customer: Took no notice
Alex Watts : Yes indeed.
Alex Watts : This is why you need to take the steps above to get this resolved for you.