Alex Watts : Hello my name is***** and I will help you.
Alex Watts : What is it you want to achieve please?
In general - to close this shop!
It was organisation "Office of fair trading", but now it's closed/// I think they could help...Is it something instead of OFT?
Alex Watts : Have you spoken to Trading Stanadrds?
Alex Watts : http://www.tradingstandards.gov.uk/
Alex Watts : If enough people complain they will take action
No, don't know such company... Do you think they can help?
Alex Watts : Yes, they are run by councils and the citizens advice.
Alex Watts : The council can prosecute
May be it's better to inform the council?
Alex Watts : the council do not run trading standards any more.
Alex Watts : That is why you need to raise a complaint via the website
Alex Watts : But if enough people complain they will take action
Alex Watts : Can I clarify anything for you about this today please?
What about the process of tax investigation? Who can help to initiate it?
Alex Watts : HMRC you can complain to them
Alex Watts : www.hmrc.gov.uk
Alex Watts : Does this answer the question for you today?
I understood it's a long process but I want to fight. Do you think I have a chance to win?
Alex Watts : Yes I think you have a chance
Thanks for your help!