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By cheque. I had the money in my account. The amount was higher than my credit limit on my MasterCard.
Yes. He comes back each time it stops working and makes me feel like I've misused it. He goes into great detail as to what was wrong and how he has mended it. But what I want is it to work properly.
About five times since it was fitted. Once because it had stopped working completely and the other times because the chair was scraping on the bars. One time he brought a man who works for the supplying company and they spent a couple of hours filing and polishing but it made no difference.
Thankyou You have given me the answer that I wanted. Which was that under the sale of goods act I could give him one last chance to get the stair in good working order or take it all away and give me my money back. Thankyou for your help.