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Hello my name is ***** ***** I will help you with this.
For now please let me know how this person has gotten hold of the details?
Are they calling the customers please?
as far as we are aware no, she talks to them personally, when she sees them at the schools we also collect from. we work in a small town and everybody knows each other and rumours spread very quickly.
Was it a term of the contract that she could not approach any customers?
hi we think so just checking now
During and after your employment with the company, you will not release any information about the company to any competing business. Similarly during or after your employment you will not entice, solicit or encourage any client or employee to leave Tic Toc Play Clubs Ltd.
In addition you will not start or run an afterschool, holiday, breakfast club or any childcare business within radius of 15 miles of any of our clubs for a period of 18 months after leaving our company.
In addition you will not start or run any child minding, babysitting or any childcare business within radius of 15 miles of any of our clubs whilst working for us or for a period of 18 months after leaving our company without prior written consent from Tic Toc Play Clubs Ltd.
Thank you, ***** ***** would appear you have that.
You need to write, set out your position and ask them to stop.
Send a copy of the contract and quote the terms above.
this is in our staff handbook and staff all sign a Declaration that they have read and understood and agree to our contract and staff handbook and policies and procedures
Quote that they will not approach or Solicitor anyone and not do so for 18 months within 15 miles
Say you want them to stop and unless they give you an assurance within the next 48 hours you will go to Court.
If they refuse then you can issue proceedings
You would need to complete forms N1
You are asking a Court for an order that they do not approach or communicate in any way directly with your customers etc.
The Court will list the matter for hearing and decide whether to grant the injunction
If the Court does grant it and it is breached then they are in contempt of Court and could be warned, fined or sent to prison
Can I clarify anything for you about this today please?
what words should l use in the letter as l,m Dyslexi
Just quote their contract and ask that they stop (or you can say cease and desist)
thank you for you help and support linda
Can I help with anything else today Linda?
l don,t think so, l just don,t like having to do this to people :( but we want to save our business
Indeed. If I could therefore invite you to rate my answeer
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