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Hello my name is ***** ***** I will help you with this.
What was said please?
I know some Chinese people who can sort you out. I know your car registration. I will contact the immigration office about your staff (none of whom illegal).
Ok - I would report this to the Police. This is a clear threat
OK. So recording the conversation is OK?
Yes that is fine. If you call 999 its recorded and can be used as evidence
If they dispute the recording, it can be examined by a voice expert
Can I clarify anything for you about this today please?
no thats is thanks
Great. Can I help with anything else today?
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