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Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
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My disabled daughter had an accident on a bus 12 months ago.

Customer Question

My disabled daughter had an accident on a bus 12 months ago. A solicitors has been dealing with this on our behalf and the bus company has admitted liability. Now the solicitors have turned around and said the medical report will not be used because my daughter is disabled and her injuries cannot be proved even though she ended up in A&E.
Since using this solicitor we have had no correspondence from them even though we have asked on a number of occasions and now they won't answer our calls.
Could you advise me of what we can do.
They won't even send us any correspondence from the bus company
Many thanks
Submitted: 3 years ago.
Category: Law
Expert:  Ash replied 3 years ago.
Alex Watts :

Hello my name is ***** ***** I will help you with this.

Alex Watts :

Do you want to move firm of Solicitors please?

JACUSTOMER-o80mv4rr- : No we have hopefully resolved this problem. Thank you
Alex Watts :

Great. I hope I can be of assistance in future.