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Hello, my name is ***** ***** it is my pleasure to assist you with your question today. Have they provided any reasons for refusing the request for days off?
Thanks and are we talking about days off taken as holidays?
What does the contract say about the days you are supposed to be working?
ok but is she contracted to work specific days, what is the arrangement around her actual working days?
If the contract does not specify any days that she must be working or that she can have off then it would generally be left to the employer to decide on what days the employee works. So if she is requesting specific days off but that is not covered by her contract then it is possible for the employer to reject this request because the contract will specify exactly what is and is not allowed.
However, she is able to make a formal request for flexible working as every employee has this right. It means that if it is accepted she can arrange to have certain days off or agree to any other changes that will allow her to work more flexibly.
You can find more details on this right and on how to apply for it here:
Hope this clarifies your position? If you could please let me know that would be great, thank you
you are welcome