How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ash Your Own Question
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
Type Your Law Question Here...
Ash is online now

Was robbed of all our holiday money of £3000 at Summer Dreams

Customer Question

Was robbed of all our holiday money of £3000 at Summer Dreams Apartments Bulgaria with Balkan Holidays, and the thieves entered our apartment with a KEY! And broke open our safety deposit box and stole all our holiday money and bank cards.Balkan Holidays are not interested and told us to contact our insurance company which we told them we had and £200 was maximum payout.Keith
Submitted: 3 years ago.
Category: Law
Expert:  Ash replied 3 years ago.
Alex Watts : Hello my name is ***** ***** I will help you with this.
Alex Watts : Who are you seeking to claim from please?
JACUSTOMER-f1uu5gwc- : BalkanHolidays I am claiming against
JACUSTOMER-f1uu5gwc- : I have not received any reply yet, please can you answer as soon as possible and then I will give you a rating,thank you Keith.
JACUSTOMER-f1uu5gwc- : Alex you have said that you have answerd my question where is it i an not find it. Keith
Alex Watts :

I think that message to rate is system generated.

Alex Watts :

Which County are Bulkan Holidays located in?

JACUSTOMER-f1uu5gwc- : Alex this is the address. Balkan Holidays Ltd,Sofia House,***** London W1S 2BH.please can you advise me on what is the best route for me to take as I am at a deadlock with Balkan Holidays. Thank you Keith