How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ash Your Own Question
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
Type Your Law Question Here...
Ash is online now

This a relatively minor prblem but I have in my possession

Customer Question

This a relatively minor prblem but I have in my possession 2 sets of premium bonds (£10 and £2) that are 44 years old. I have had several communications with the NS&I. Despite them having confirmed in a letter dated 11 November 2014 that the bonds are correctly registered in my son's name and there are no oustanding prizes, I have today received yet another standard letter dated 24 November from NS&I stating that they are unable to confirm the identity of the bond holder. Can you please advise who I should go to next to take the problem further.
My e-mail address is *****@******.***.
Thank you in anticipation of a response on how I should proceed.
Derek Lane
Submitted: 3 years ago.
Category: Law
Expert:  Ash replied 3 years ago.
Alex Watts : Hello my name is ***** ***** I will help you with this.
Alex Watts : For now please let me know whether you have written to them?