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Hi Alex:.. The question was'..furthe to your points clarified yesterday, the main point regarding the use of the Energy Ombudsman...is this an option?..and the fact that my original first complaint to the company was dated 19-3-14, is time still available from the nine months in which a complaint should be made to theOmbudsman?
Yes I think so. The Ombudsman says you have to waited at least 8 weeks before complaining, which you have
Does that clarify?