Alex Watts : Hello my name is ***** ***** I will help you with this.
Alex Watts : How much are they saying is due please?
hi, sorry i missed you when you were on line. I had to pop out for lunch. I'm available until 5pm today. If this is not good for you. could you please let me know when it is convenient for you to chat. I checked my email and it said you've answered my question but i cannot find anything apart from a copy of this chat so far. thanks
Alex Watts : Sorry yes you did say the value.
Alex Watts : Yea they do appear to be negligent
Alex Watts : you should have been informed
Alex Watts : You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
Alex Watts : If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
Alex Watts : The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
Alex Watts : If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
Alex Watts : Can I clairfy anything for you about this today please?
he sent this to me. how does this stand in relation to what i've told you?
Thank you for your email to Joanna.
She had passed the file to me to review accordingly.
I would advise that as you are the current leaseholders you are responsible for all payments to the council. Whether or not we can obtain any payment from the sellers is a separate matter and I will pursue this on your behalf. Unfortunately in cases of this nature as it you as the new owners that will benefit from the works rather than the previous owner they are not normally minded to contribute to the same. I am therefore surprised that Council stated to you that they should when they obviously did not bill them but you.
I have accordingly written to the sellers solicitors and will let you know once I hear back.
It is obviously extremely distressing for you to receive such a bill, especially if you were not expecting the same. On reviewing the file, however I do note that these amounts were pointed out to you in our report prior to exchange.
During the course of the conveyancing transaction the council provided a letter dated 11th July 2014 detailing the major works and a copy of this letter was forwarded to you at the time with our report on 1st August. This stated the amount you would be charged would be £8,959.49 and this would be billed in October 2014. These were pointed out to you in our report and we asked you to advise if you required any further clarification or further investigation. Joanna again, asked you this on 4th August but so far as I can ascertain we received no further query from you in this connection.
I will of course let you know once I receive a response from the Sellers solicitors.
i have to log off now, but will be checking your responses tonight. Could you also copy your response to *****@******.*** as well please. just to make sure i get it. thanks for you help so far
Alex Watts : You should also complain to the SRA. They regulate solicitors and can investigate for you. They offer a free independent service at www,Sra.org.uk
Alex Watts : Can I clarify anything else you?
We will definitely follow through on your advice to complain to the SRA. Your initial advice to initiate court proceedings was quite strong. Do you still urge us to go down that avenue?
Alex Watts :
You first of all write and set out your losses, you dont just go straight to Court.
Alex Watts :
I would write the letter, let the SRA investigate and then consider what next step to take
Alex Watts :
Does that help?
yes, thanks a lot. you've been a great help!
Alex Watts :
Can I clarify anything else for you?
No thanks. thanks for all your help. will follow up on your advice