I have bought car from registered car dealer Randles (Garages) Ltd.
Cobridge Road, Stoke on Trent, ST1 5LG.
Registered in England No. 513858. VAT No. ********* . It is Audi A5
2.0tfsi. This car is faulty. It is consuming 1-1.5 liter engine oil per
1000km. I bought this car on 2nd august 2014.
I'm after Audi main dealer oil consumption test. It confirms that car is using 1.1 litre of engine oil.
I sent copy of invoices to dealer that sold me car.
This dealer is autorised SUZUKI dealer and they have their own garage. So they said that they want me to bring car to them and they want to do their own test to check how much car is using oil. They also want to check where are the oil leak in engine. They can also consult their friendly audi dealer.
They want to carry out repairs in their own garage.
But travel to them one way will cost me 250-300euro.
They agreed to check car and took for repairs they also agreed to compansate my expenses for bringing car to them and for collection
I get Email from them that confirms that:
"First of all I'm sorry for the delay as I have not been in the business. I understand your concerns and your rights under the Sales of Goods Act. I am prepared to look at your vehicle and compensate you for your expenses. Please contact me to arrange this. David Willet Randles (Garages) Ltd www.randles.co.uk"
I also took from them written confirmation that car was taken by them yesterday for repairs.
Today they sent me email with ask that don't really understand because i don't know what intentions are in their question. Copy of that email:
Dear Mr Smykowski
In ref to your car as you know from conversations yesterday we are setting up new computers here.
In order to set you on our new system could you possible sent me your address post code and house number along with street name.
For me this question sounds suspiciously, because I left them invoices from audi dealer which did for me oil consumption test and there is my full adress.
What you think what their question means. Should I email them my adress?