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JGM, Solicitor
Category: Law
Satisfied Customers: 12188
Experience:  30 years as a practising solicitor.
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Paid £700 up front for warrant for conservatory. Warrant was

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Paid £700 up front for warrant for conservatory. Warrant was not applied for. When measured out it was too small. When I asked for measurements to try and work out if there was any other way we could try and compromise. Eventually we received a drawing with the measurements of the conservatory we said was too small. When we told sales agent we weren't going ahead because of size he said he would organise £700 to be returned to us.
Thank you for your question.
It seems from what you say that the conservatory company did not provide what you asked for not did they submit the application for a Building Warrant. There is no reason why they should not be refunding your £700.
That being the case you write to them giving them seven days to do so and if they don't you go to the small claim court.
Happy to discuss further.
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