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LondonlawyerJ, Advocate
Category: Law
Satisfied Customers: 818
Experience:  Solicitor with over 15 years experience.
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We have sold our house without engaging an estate agent.

Customer Question

We have sold our house without engaging an estate agent. However, our purchaser was told by an employee of a local estate agent that our house might be coming on the market. The employee knew that because we had asked 4 agents, including hers, to value the property. She gave the purchaser our address without informing us and told her to come and look at the outside of the house. So, the purchaser came to the house & rang the bell to see if she could look around the house. We duly showed her round and she seemed interested. Thinking that we had engaged the estate agents she contacted them with an offer.They called us with the offer which we rejected. The offer was increased and again rejected. The purchaser then contacted us and we negotiated the final price. The estate agent called us to say that our purchasers solicitor needed our solicitors details which I gave her. Soon after we received a contract from the estate agent asking us to sign giving them a fee of 1% of the selling price which would amount to £13,450 + vat. They also sent an invoice for the fee of 1% to our solicitor. Considering there was no brochure or marketing, no one had shown any one around the house and no negotiating or follow up on the sale had been done, I felt this was outrageous! I understand that they were responsible for guiding the purchaser to our property. So I offered them £5000 as a good will gesture. The manager of the estate agents has rejected our offer and feels that we should pay the full 1%. We are meeting with him this week to discuss. Does he have a legal right to charge us for doing very little even if we haven't signed a contract? Many thanks

Submitted: 3 years ago.
Category: Law
Expert:  LondonlawyerJ replied 3 years ago.

Hello, I am a solicitor with 20 years experience. I will try to help you with this.


This is not straight forward. Nothing signed/agreed but they have done what an estate agent does. (introduced client, received offers, you gave them your solicitor's details). I think that they may have a legitimate claim. They presumably sent you an agreement to sign what was does that say bout signing, enforcability etc. Are they charging you their sole agent rate or their multi agent rate.