Alex Watts : Hello my name is ***** ***** I will help you with this.
Alex Watts : Did she not get an emailed confirmation of flights?
Customer: Her flights were booked at home (Spain) so I do not have an answer to that, I can ask when we are next in contact but that is on an ad hoc basis.
Alex Watts : So your sister is still with you if she has not booked her return? Or she is in Spain and not yet booked to come back?
Customer: My sister is still in the UK although travelling around visiting other relatives before she returns to Spain.
Alex Watts : Does she not have a phone or email?
Alex Watts : Is your sister insured on the car?
Customer: She has a 'phone but declines to use it on a cost basis, I have tried twice today for example!
Customer: Yes, she is insured and the car is road legal.
Customer: Question, do I need to supply all this information which follows on from the original Who was the driver' form?
Alex Watts : No. Your legal obligation is to declare who was driving. That is it.
Alex Watts : When it comes to supplying flight details that is not your legal responsibility
Alex Watts : Your legal responsibility is to only identify who was driving.
Alex Watts : But I am just trying to stop it going to court.
Alex Watts : Cant you text her?
Alex Watts : or speak to her at one if the relatives house?
Customer: So they could not take me to court if I ceased assissting them at this point?
Customer: I will speak y
Customer: to her in the next few days, she is fully aware of the situation but I do not want to give any wrong information.
Alex Watts : No they can't, you just have a duty to say who it is
Alex Watts : Of course.
Alex Watts : Can I clarify anything else for you about this today please?
Customer: Thank you Alex, you have got me where I need to be which is replying to them with knowledge of the law rather than letting them browbeat me.
Customer: Well worth ten pounds!!!! Thanks again, Regards, David