Alex Watts : Hello my name is ***** ***** I will help you with this.
Alex Watts : Who issued the ticket?
Customer: private car park not council
Alex Watts : Ok, you don't need to worry.
Alex Watts : its a private fine and therefore not enforceable by law.
Alex Watts : they need to show there is a contract and they suffered a loss. At most it would be £5
Alex Watts : They can't justify or quantify any such loss.
Alex Watts : if it was a council fine it would be suffered as it is prescribed by law.
Alex Watts : They are not enforceable.
Alex Watts : Therefore you don't need to pay any such fine as it is no different from a fine from your neighbour.
Alex Watts : Can I clarify anything for you about this today please?
Customer: ok, whats the best way to approach them,? assume in writing? would it be appropriate to mention the fine is not enforceable under law, and that I have taken legal advice ?
Customer: is there a pro forma letter i can use as a template etc?
Alex Watts : Yes in writing. There is no pro forma letter.
Alex Watts : you just write and set out your position