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my name is ***** ***** I will help you with this.
Has there been any complaint to the Council please?
Are you there Alex?
What did the Council say?
They put me through to the relevant department that sent out letters to management asking them to speak to the various companies
Have you had noise monitoring equipment installed?
Ok. I would speak to Environmental Health and ask to happen. Under the Environmental Protection Act they have a duty to investiagate.
They can install noise equipment
The Council can then see if it is above or below the legal limit
If it is below the legal limit, then sadly you cant do anything
If it is above the Council can make them reduce it, stop it or prosecute if they dont
Can I clarify anything about this today please?
They did discuss putting in the equipment, however, the management sent letters back to the council saying that the companies had agreed to move delivery times. They have not moved times? So I guess its back to the council again. The problem is that one of the deliveries is the council? What can I do about that?
The Council you can complain to the Chief Officer of the Council. They can investiagate the matter and report back tk you.
If you are not happy with that response then you can complain to the Ombudsman
They offer a free, independent service and can be found at: www.lgo.org.uk
Does that help?
Okay, thanks assistance, Kim