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No we did not as we did not know what to do about the situation. I suffer with asthma and this deteriorated while being in the property and I was so bad a few months ago the doctor told me to leave the property he also wrote a letter but I have never opened it as we decided to leave.
I do not understand, everyone has to leave a deposit when renting. What do you mean by scheme????
The agents for the landlord have said that if we do not complete the works requested to there or the landlords satisfaction we will not get our deposit back which is £1000. They wrote " once the above has been completed and the property has been re-inspected, in agreement with the landlord, we can make arrangements for the return of the deposit.
The mould issue in the bathroom was to be treated and repaired by the landlord while we were living there it has remained that way for months on end. So we are surely not liable for the treatment and redecoration of a problem they were supposed to fix.
We were on a 6 month tenancy contract and we stayed there for 2 years.
We signed every 6 months or we would have to find another property.
Know it did happen, we have cleaned all carpets and curtains to our cost of £350 total cleaning carpets and curtains £440. We are now in a dispute with the letting agent the carpet cleaning company have suggested a meeting between themselves and the letting agents and us to discuss the situation. I personally feel the letting agents are upset because we did not use there cleaning company. We have yet to arrange the meeting but as it stands our deposit is still in the government backed scheme. Our cleaning company has said they think the letting agents are being ridiculous. We are still to resolve the situation I just wish it was over and the letting agents just stop with there harassment. We have been in our new property for over a month when will it end.