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would buying the loft ladder , which she bought in good faith online , be considered negligent ,
she was not there in the house when the accident happened it was unoccupied as given over to the builder as a building site(she has moved in with us while her house is being renovated for the past few months ) , she did not instruct him in any way how to fit it , or what to do or what not to do
she is 70yrs old and has no knowledge of loft ladders.
there is no reason to believe the loft ladder was faulty.
the builder now says the loft ladder was atype he has not worked with before . he is not saying she is at fault and will sue her she is just worried .