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Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
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Ash is online now

there i hope you can help me or give me some advice.I

Customer Question

Hi there i hope you can help me or give me some advice.
I signed up to an online course with 'Trades Gateway' they said they gave me a loan for the course which i have to pay back but never gave me any physical money. i was and still i'm unemployed and a university student at the time i join the course. I stopped paying (it was not direct debit but a payment taken from my account every month) and now they are trying to collect a debt i really don't have as i no longer submit assignments or receive any documentation from them or received any money from them.
Please could you advise or if you require further information please ask.
Kind regards,
Submitted: 3 years ago.
Category: Law
Expert:  Ash replied 3 years ago.
Alex Watts :

Hello my name is ***** ***** I will help you with this.

Alex Watts :

Did you get a cancellation period?

Alex Watts :

Did you have to sign any documents? If so can you upload any loan agreement please?

JACUSTOMER-ch8zr8s1- :

The cancellation period was 14 days from when i signed up.

Alex Watts :

Do you have any loan documents you can upload?