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Jenny, Solicitor
Category: Law
Satisfied Customers: 6463
Experience:  Qualified Solicitor specialising in Employment Law and general legal matters. Please start your question For Jenny Only
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I have received a letter along with my 3 sales colleagues ,saying

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i have received a letter along with my 3 sales colleagues ,saying our works phones are being tracked and monitored as they feel someone has been passing on confidential information .they have said they are looking into it and if anyone wants to come forward they can .
i use my phone occasionally for personal calls as it is part of my package
can they monitor the calls ?
what can they do as i cant see how they can stop me talking to a friend colleague customer ?
how can they prove a conversation taking place regards ***** ***** ?
Hello my name is ***** ***** I am happy to help you today. How long have you worked for the employer for?
Customer: replied 2 years ago.

8 years .my colleagues 1 year and 3 years

Does your employer have a policy on monitoring employees or a policy which states that the phone may not be used for personal calls?
Customer: replied 2 years ago.

no they dont

we have always been allowed reasonable use

it doesnt say on my contract any rules on ohone use neither have we ever had any letters or communication .this letter is the first we have had regards this

Ok there is nothing to prevent an employer from monitoring calls so long as the monitoring is not excessive and does not unduly invade your privacy. If you have been allowed to use your phone for personal use then this should not be stopped as it amounts to a change of terms and conditions. The fact you have used your phone for personal calls would not be enough for them to have reasonable belief that you have breached confidentiality. It might be that if a person has called competitors numbers and they can demonstrate this from a log of calls that would be enough to establish reasonable belief.
If you have further questions about this please ask. If I have answered your question I would be grateful if you would take the time to rate my answer. Thank you and all the best.
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