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Sorry, I do not agree. It is surely unreasonable for me to indemnify bet 365 for something that is not my fault. I wasn`t even in the house at the time the bets were placed. The terms are unbalanced and totally skewed in favour of bet 365. Surely accepting a bet from a minor is against the law anyway. I consider this to be an unfair contract. How does you opinion square with Spreadex vs Cochrane ( Sept 2012)? The court found in favour of Mr Cochrane. The 5 year old son of his girlfriend did exactly what my grandson did. Where is the difference?
Sorry but I cannot agree with that. I think I have really explained above. These accounts are password ***** It is for the user to ensure his account is not left insecure. In fairness, it is not really the responsibility of Bet 365 to do any more than password ***** an account.
I will have a look at the case law if you can give me a citation?
Sorry, don`t agree with you again.
However, I have never actually seen the terms and conditions since they never sent me anything on paper. I found out much later (too late) that the info was actually on the internet for me to read. My only info came in a letter form from Bet 365 after raising the complaint. I don`t suppose anybody ever reads the terms anyway.
I still feel that the terms are unfair. How can a customer have control of his computer when he is not actually there at the time? I complied with their security requirements by not writing down the password ***** by not telling anyone the details. Bet 365 actually told me to change my password ***** a few days before this event since I had extreme difficulty getting through to their website to place bets.
I have done absolutely nothing wrong here yet you say that the law is on the side of the massive bookies! This surely cannot be right. The wording of their terms is massively favourable to themselves and detrimental to the poor customer.
Their security measures were a spectacular failure. The bets were 5 consecutive large bets miles above my normal betting pattern. My average bet was £50 yet the bets placed by my grandson were £100, £500, £100, £600 and £2000. This must surely have rang alarm bells at bet 365 but obviously didn`t! They just sat back and allowed my account to be drained without a moments concern. I only found out the next day after I returned home late from a visit the previous night. They were obnoxious to deal with from day 1.
I have received a reply from a legal advisor who feels that the contract terms are onerous and unfair. I think that he is right and you are possibly wrong.
Since you have left a negative rating I will opt out.
Just received an answer from another legal expert. He says that he is right and you are wrong. Sorry, but I just do not know who to believe. No personal offense was intended.