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thank you for your reply, I received a e mail from Haven Cottages on the 20th of April, thanking me for my booking with Haven Cottages via their partner Web cottages, and confirming the reservation. I also received a booking form from Haven Cottages with a reference No. giving details of the booking and also the cancellation conditions. I have not been back in touch again, to find out if the cottage has been let.
I have today written to Haven Cottages to see if the cottage had been let out for the period of my cancelled booking i.e. 30th May to 6th of June and will let you have this information as soon as its to hand. Anne Oughton
I have just received an e mail from the owner of the cottage, and she has confirmed that the cottage has not been let. This leaves me with the question of the cancellation fee charged as outlined in my first message. i.e. that there is a dispute as to who the booking was made with either Webb Cottages or Sunhaven, who have a 50% charge for cancellation. I would like your advice on this.