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I have sent an e mail and posted a letter yesterday. It is possible that the office is closed today ( Saturday and they haven't yet got it) I asked that we be released form the contract because of financial difficulties in finding the money. We understood that we could not be refunded the deposit but after 7 hours of pressure did not realise that we could not cancel the contract, they wore us into the ground!
This is not a Timeshare purchase. It is called Travel and Leisure Credits and xxx say that they have nothing to do with timeshare. What they provide is access to xxxx who are supposed to be able to get you out of your timeshare contracts ( for an extra fee of course on top of the credits you purchase). we now don't believe this claim and want to back out. They said there is no cooling off period.
One final question please!
Would their wildly inaccurate quote for the projected increase in timeshare maintenance fees ( their 9% figure contrasts with our 1.2% for the last year) be grounds for claiming the product to be mis-sold?. Their pitch was that we would be burdening our children with a huge financial obligation. It was this that scared us into signing up to their Travel and Leisure Credits with their claimed scheme for exiting the timeshare contracts that we have.