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I believe it is 70% of the full amount (£4600). I have the document scanned in pdf (6Mb)
No - it is a large pdf document - 6 Mb. I could email it if there is an address.
This is the agreement (two files)
Letter asking for details
Thanks for the answer, which is very helpful.
This is the first time I have used Just Answer and I did not realize that the correspondence would be public. I have removed the files from MediaFire but the links still seem to work. Would you see if you can remove the links please. Thank you.
Also I have an additional question - the salesman did not provide any advice about a cooling off period (the sale was conducted at our house). I have been told this may give me the right to cancel and I wonder if you can confirm this?
Thank you for your further answer. I am very pleased that the moderator removed the links as I requested.
Actually the agreement includes most of the information required by the regulations, including information about cancellation. There is a small form for this and instructions at the bottom of the last page. But the salesman did not draw my attention to this and by the time I read it the period allowed had expired. This is an extract:
"If you wish to cancel the contract, you MUST DO SO IN WRITING within 7 days of signing this contract and deliver personally or send (by email if preferred) to the contact Department named below. You may use this form if you wish. Complete, detach and return this form. ONLY IF YOU WISH TO CANCEL THIS CONTRACT.The following costs will be incurred on cancellation:After survey 15% costs, after manfucturing - 70% costs" (sic)
The period is 7 days. Am I correct in thinking that this is in breach of the regulations? And even if not, that they should have done more to bring the information to my attention?
Thanks for your help.