How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Alice H Your Own Question
Alice H
Alice H, Solicitor/Partner
Category: Law
Satisfied Customers: 2850
Experience:  Partner in national law firm
Type Your Law Question Here...
Alice H is online now

I have sold my car to a motor dealer who keeps promising to

This answer was rated:

I have sold my car to a motor dealer who keeps promising to pay and state tnat the cheque for £15,500 is in the post but it fails to arrive. I was told by Citizen advice that there is a sample letter on their web page but can't find it. Can you help please ?
When was the car sold and payment due? Why are they not doing a bank transfer?
Customer: replied 2 years ago.
Car sold on July 28 2015 and promised cheque would be in post following day. No mention made of bank transfer
Customer: replied 2 years ago.
I have phoned daily but only got promises of cheque in post . No reply to phone calls yesterday and today
I cannot find the CAB letter that you mention but in any event it's likely to be generic. I suggest you take the following steps: 1. Call the dealership and tell them to cancel the cheque which hasn't arrived and make a BACS transfer of the cash to your account immediately 2. If they fail to do so or simply refuse - you should send them an email or letter demanding payment immediately otherwise you require your vehicle to be returned or you will sue. The letter needs to be very simple - your details, their details, exact date car sold, exact agreement made and that payment has not been forthcoming 3. If nothing happens after that I would report the matter to the police first on the basis of fraud ( they have taken your vehicle and promised payment but their actions suggest dishonesty) and also start a claim online with
Alice H and other Law Specialists are ready to help you