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Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
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I have just received a letter from the tax office saying that

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I have just received a letter from the tax office saying that i owe them over £4,000. When i contacted them they said that this is because they had made a mistake and had not been working out my tax correctly, therefore charging me less than they should of. They now want me to pay the full amount immediately. Can they do this as it was their fault? I trusted them to be able to do their job correctly which they haven't and now i am paying the price which i cant afford to do as i don't have the money just lying around.
Hello my name is ***** ***** I will help you with this.
Is this PAYE tax or tax credits please?
Customer: replied 2 years ago.


Thank you. Sadly you will have to pay that back even though it was their fault, but they can't make you do it in one go.
It was their mistake and fault and you should not suffer for it. Clearly there is a debt but you can pay this by weekly/monthly instalments, they cant make you pay it in one go.
If you had underpaid it was your fault, that would be different, but it is their mistake.
Can I clarify anything for you about this today please?
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