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To reduce the Rates Bill.
The are Rating Specilaists but I have heard some disturbing things about them.
They are based in Manchester.
Minimal, they just lodged the proposal information with the Valuation Officer in Birmingham. My complaint is that Contract was signed before they knew if they could proceed. They received the cheque after the 14 day cooling off period so I really had no cooling off period after parting with the cheque and now they are claiming a 5% fee of the total rates.
In their terms and conditions it states payments should be made within a 14 day period from the date of signing the contract. It doesn't not appear to mention a cooling off period.
No. I made the assumption that there would be under normal English Law.
It was instigated over the phone (cold call) and then someone came out to visit. They are based in Manchester and we are in Coventry. He came first to explain and get a formed signed (which turned out to be the contract) and then again to show he passed on the information and get the cheque.
I may come back to you - the original bill was for £954.00 including vat, they are claiming £615.00. Surely they should send some sort of invoice anyway?
Yes it was a percentage of the total rates bill.
Although surely I would be within my rights to refuse to pay until a proper invoice was given.