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Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
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I signed a minimum term lease agreement in 2012 with

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I signed a minimum term lease agreement in 2012 with nationwide corporate finance for £10k in return i put up some commercial equipment at my business and my car.
When i made final payment last August I rang my account manager to ask what the process is to get the titles back, he said 'we will send you a letter and charge an admin fee for the paperwork' I asked what the admin fee would be and he said it would be a nominal amount (i have this call recorder) when i originally arranged the agreement he also said then that it would be a nominal fee but i didn't record that conversation. Can you tell me if they are required to keep transcripts/call logs?
The fee to get the titles back is just over 3k! Is there any misconduct here on their part? if so do i have any recourse?
Thank you.
Hello my name is ***** ***** I will help you.
Is there anything in the lease which says they can charge this?
Customer: replied 2 years ago.

Attachment: 2015-09-17_142448_khalique__son_ltd_agreement_1.pdf

I've tried to attach the agreement in pdf, can you open it?

technically the own the property but it was my understanding that i would have the right to the titles for a nominal fee once I had made all the payments.

Attachment: 2015-09-17_142933_khalique__son_ltd_agreement_1.pdf

I have looked at the agreement and can't see where it says you are liable for further fees. Ask them where it says in the agreement they can charge these sums - if it is not in there then they can not. This is a contract which binds both parties and as such can't be changed.
Therefore if it is not in the contract - they can not charge for it.
Can I clarify anything for you about this today please?
Customer: replied 2 years ago.

Its a minimum term agreement, so i think they will just say 'if i don't want to pay to get the titles back then don't' but then they will be owners of my property. I did ask which section and they said section 6 and the last page.

I understand that this is a lot of work for just £56, I can pay more for the time you need to read through this agreement.

That is only if the agreement is breached, I assume it was not. Ask them for a specific clause.
I can read through the whole agreement, but that would be an additional service.
Ash and other Law Specialists are ready to help you
Did you breach the agreement in any way?
Customer: replied 2 years ago.

No I made all payments on time.

Then I can't see anywhere in the agreement that allows them to charge for this. They just can't unless they can pin point it. I have been through the agreement. Some parts are not clear from the scan, but I can read 90% of it.
Customer: replied 2 years ago.

Alex have you been paid? i tried to rate you and got an access denied page.

Yes its been done thanks!

I am just following up to see if there is anything else I can help with?

If you have not done so already might I ask you to rate my answer before you go today please, the button should be at the bottom of the screen.

If you need more help please click reply.