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i haven't received any letters as yet but her word in writing, she wants to claim back the rest of the funds, court fees and removal and corrections of another technician, she has done nothing but be mean and all I've tried to do is be fair, I've never dealt with anything like this in the 2 and half years in business.
no just threats of the client but she has said there in the post today. I just want to know if she actually has a case against me as i can't afford to pay all that back being part time self employed. But i also don't want to be harassed and force to pay the rest of my service that she was happy receiving. it took me 4 hours to fit her extensions and was happy when she left me and was satisfied in a reply week later but not happy with the hair extensions, which refunding the product cost and asking for the products back was very fair after trying to resolve the problem and turning down my offer of free services plus more.