How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ash Your Own Question
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
Type Your Law Question Here...
Ash is online now

Is this a breach of contract. i left my telecoms provider

This answer was rated:

is this a breach of contract.
i left my telecoms provider after 20 months of none stop problems with our service.
Internet dropping out etc during this period we also upgraded at our expense & where put straight in to a new contract ( to make it work)
This day & age everything is about internet e:mails & we can not be with out so i changed provider.
it now works great, however my previous provider wants £971.00 to leave
(remainder of contract & summons charge) is this right or have they released me from my contract with it not working.
also, my previous business partner set this up does this also go in my favour since he is no longer a director.
Hello my name is ***** ***** I will help you.
What do your terms say about continuity of service please?
Ash and other Law Specialists are ready to help you
Customer: replied 2 years ago.
The only information I have is their terms & conditions on line which they told me to look at. As I said I never set this up it was all done over the phone by a previous Director.
Customer: replied 2 years ago.
There is also a voice recording of the initial set up which they sent me.they have logs of the 2 site visits we had but no logs of the complaints that where made.
Customer: replied 2 years ago.
what time would you be contacting me so i can leave my self available ?
Can you give me a number and a time to call.
Customer: replied 2 years ago.
07858 570 580 is the best number any time before 5 is good i will leave myself available.
Calling now.