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No, as I stated that was never mentioned, he simply said as a holding fee. Had the term non-refundable been used I would not have handed the sum over.
Did you receive my response?
Thank you, ***** ***** already mentioned Trading Standards and the wish not to get into a legal battle in my email to him.
He has just rang me; he is stating he did say non refundable! He says they are a Ltd co and strapped for cash so they cannot afford to give money back!
I think the strapped for cash is just a rouse ..... chq was made payable to company.