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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 71139
Experience:  Over 5 years in practice
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My name is ***** ***** I a minicab driver in London. 2

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Hello, my name is ***** ***** I a minicab driver in London.
2 days ago my car broke down, and I called Mercedes Benz roadside assistance they offer me a courtesy car PCO licensed to continue to work, while they repair my car.
They say they will pay for the car, but the rental cost is more than £200 per day, therefore the rental soon it’s going to be more expensive than the repair of my car.
who is paying this rent, and most important how do I make sure that I’m not that person?
because the rent agreement it’s confused to me.
Thank you
Hello have you checked the policy you're under to see if this is covered by it?
Customer: replied 2 years ago.
Mercedes Benz Colindale says, I'm automatically covered If I do service my car with them.yes I'm still working but the cost of the rented car worries me
Customer: replied 2 years ago.
When I received the car I signed a rental agreement
But they are saying they will pay for the rental car?
Customer: replied 2 years ago.
unless I change my mind and i don't to repair my car with them
So why should you be liable?
Customer: replied 2 years ago.
I had a bad experience in the past with this issue, that's I want to make sure I'm doing the right doubt is how they make money with the repair of my car if they have to pay a lot more in the rent of the courtesy car?
Generally insurers do lose out if they have to accept liability.
That doesn't change the fact that they are liable. If your policy says you are entitled to a courtesy car then they will have to pay for it. There is no basis upon which they could ask you to do so unless you keep it for longer than was permitted or act in some other way in breach of the contract.
Can I clarify anything for you?
Jo C. and 2 other Law Specialists are ready to help you
Customer: replied 2 years ago.
my insurance policy is not involved, Mercedes Benz offers me a courtesy car because I do regulary the service with them.
I don't have any paper that I'm entitled to a courtesy car.
Haven't they set down in writing that you are entitled?
Customer: replied 2 years ago.
And on the rental agreement my name appears.