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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 71053
Experience:  Over 5 years in practice
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My sister, her husband and their son were staying with

Customer Question

Hello, my sister, her husband and their son were staying with me. They have moved out but left their belongings. My sister has made unannounced visits to my home to get their belongings. These visits are late at night and distressing. I have asked my sister to collect all belongings in one visit but she has refused and merely wants to collect items when she requires them. She refuses to provide her new address and does not answer my phone calls. I would like her to kindly collect her belongings. What can I do to achieve this?
Submitted: 2 years ago.
Category: Law
Expert:  Jo C. replied 2 years ago.
Thank you for your question. My name is ***** ***** I will try to help with this.
How much do they have there? Is it possible to be collected in one visit?
Customer: replied 2 years ago.
Thank you for the reply. They have numerous items located in the main house, garden and outbuilding.
Expert:  Jo C. replied 2 years ago.
So it can't be done in one visit?
Or can it?
Customer: replied 2 years ago.
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Customer: replied 2 years ago.
All items arrived in one visit so the items can be collected in one visit.
Expert:  Jo C. replied 2 years ago.
Ultimately you can't force her to collect.
However, you can follow these steps. If you don't have an address for her then you will have to do this by phone but you can text so you can prove what was said. Send her one message giving her 14 days to collect. Tell her any date by appointment is acceptable. Make clear that after that you will dispose of her goods.
Then if she does not collect within that time or make some attempt to renegotiate a date you have an argument that she has abandoned anything that has been left and you are entitled to dispose of it.
That said, make sure you do give her a reasonable period of time and that you do keep a record of the notice.
Can I clarify anything for you?
Customer: replied 2 years ago.
Thank you. Is the process that you have described covered by some law? As I have said, she turns up unannounced demanding items. I have said you cannot simply rock up at anytime. Does she have a right to collect items in this piecemeal fashion?
Expert:  Jo C. replied 2 years ago.
Only the law of abandonment.
You can't force her to collect in one sitting although you can ask her to do it during reasonable hours