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Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
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A year ago I bought a sited caravan from an English person

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a year ago I bought a sited caravan from an English person in France. Amount paid £5436.00 There was a flood disaster a few months ago and 500 caravans got destroyed one of them was mine. The insurance company want proof of purchase the receipt was in the caravan which got destroyed. I have ask for a copy and she refuses to supply one What do I do.
Hello my name is ***** ***** I will help you.
Do you have evidence of bank transfer or credit card transaction please?
Customer: replied 2 years ago.
Is that not sufficient for the insurance company?
Customer: replied 2 years ago.
I don't know My point its a simple job to write out a copy receipt ???
I agree. Whilst its a legal requirement to give you a receipt in the first place its not a legal requirement to give you a replacement.
What you would need to do sadly if they refuse is to seek a Court order requiring them to provide one. Once there is a Court order they cant refuse as this would be contempt of Court.
Can I clarify anything for you about this today please?
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