How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jo C. Your Own Question
Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 32086
Experience:  Over 5 years in practice
Type Your Law Question Here...
Jo C. is online now

I received a sofa from a company who used a self-employed

Customer Question

I received a sofa from a company who used a self-employed driver to deliver the sofa. I damaged my back and this resulted in the driver dragging the boxed sofa in on his own.
After he left I realised that the corner had been damaged.
Can you please tell me what rights I have regarding getting a replacement or refund?
Many thanks
Submitted: 2 years ago.
Category: Law
Expert:  Ash replied 2 years ago.
Hello my name is ***** ***** I will help you.
Did you order this online or in store? Have you notified the company yet you ordered it from please?