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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 71129
Experience:  Over 5 years in practice
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My wife leased a Renault clio on a two year term and fell behind

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My wife leased a Renault clio on a two year term and fell behind on payments she received a letter saying that they were going to terminate so I paid on her behalf the outstanding payments ( £745)....we then had an agency knocking on our door demanding we give them the vehicle...I showed them that I had paid the £745 and they kindly went away but Renault finance are now saying the contract was terminated and that they are coming to get the car and sell it at auction....and any shortfall my wife has to pay
Customer: replied 2 years ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Thank you for your question. My name is ***** ***** I will try to help with this.
How can I help with this please?
Jo C. and other Law Specialists are ready to help you
Customer: replied 2 years ago.
Have you seen my question ?
Yes, I've read the facts.
What is your question about this?
Customer: replied 2 years ago.
do I have to give the car back
Customer: replied 2 years ago.
She wants to keep the car we have paid up the arrears
Customer: replied 2 years ago.
Ok Im annoyed now you have just taken 2 payment of £38 from my account
When you say leased, do you mean pure lease?
Or HP or lease purchase?
You will need to contact customer services about the deductions on***@******.***
Customer: replied 2 years ago.
ok.....It was a 2 year contact hire agreement she would hand the car back after 24 months
Is there anything in the small print about when they can reclaim?
I can do a phone call in about 30 mins if you prefer?
Customer: replied 2 years ago.
a phone call would be good
Ok. I should be clear in about 30 mins.
Customer: replied 2 years ago.
I have a copy of the contract
Can you chat now?
Customer: replied 2 years ago.
yes I can chat now Jo
Customer: replied 2 years ago.
Sorry I missed you Jo
Customer: replied 2 years ago.
I could attach the agreement
Trying now.