How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jo C. Your Own Question
Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 71132
Experience:  Over 5 years in practice
Type Your Law Question Here...
Jo C. is online now

I was recently caught shoplifting, the goods were recovered

This answer was rated:

I was recently caught shoplifting, the goods were recovered and the police called. I was cautioned by the police but I am now receiving civil claim letters from RLP for £147.50. My appointed solicitor at the time of the police interview advised me to ignore any such letters but I have since become worried due to the arrival of a second letter and my possible career developments. Is there a clear answer as to what I should do?
Thank you for your time
Thank you for your question. My name is ***** ***** I will try to help with this.
Are you asking if you are liable?
Customer: replied 2 years ago.
Yes, what course of action should I take? I am not really in a position to pay this sum. Surely if my solicitor and the police advise me to ignore them then I shouldn't be held accountable.
No. You are responsible for your choices. You don't have to follow advice and it is no defence to say that you have followed advice.
However, it is not likely that they would sue. Apart from anything they recovered the goods and their security measures are not proper costs that are claimable from you.
That said, they are not going to give in. They will keep sending you letters and probably phoning as well. Unless they sue they will not be able to recover.
Can I clarify anything for you?
Customer: replied 2 years ago.
Yes just a couple more things. Would me ignoring the letters reflect negatively should this be taken to court. If so should I send a denial of liability letter in response?
Not really.
It doesn't change very much at all.
there is never any point in getting involved in a dispute with them in writing.
Customer: replied 2 years ago.
Okay, I still feel a bit uneasy but I guess that's the objective of these letters. Thanks for the advice.
Yes, this is just debt collection effectively.
They have no real powers.
Jo C. and other Law Specialists are ready to help you