How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jenny Your Own Question
Jenny, Solicitor
Category: Law
Satisfied Customers: 6430
Experience:  Qualified Solicitor specialising in Employment Law and general legal matters. Please start your question For Jenny Only
Type Your Law Question Here...
Jenny is online now

In November I contracted a transportation company via compare

This answer was rated:

In November I contracted a transportation company via compare quotes web site to bring a car back from Austria to Norwich.I paid the fee to the web site and the transportation company and the car was supposed to be in Norwich by early December, this didn't happen and the transportation company told me on at least 10 occasions that it would be Monday o r Saturday or Sunday and so on ,each time I was told it was being picked up I would contact the seller in Austria and tell him yet again it had been changed(embarrassing) the transportation company finally said I will send your money back and book another transportation company and I will pay as I have let you down so many times,so last week I book another company, nearly 2 months after it was supposed to be here, and although the he promised to pay the new haulier fee he has not been forthcoming with the compensation and has promised to pay the money into my account on several occasions and has not . Can I county court him for breach of contract and the compensation he offered?
Hello my name is ***** ***** I am happy to help you today. Is the Transport company based in the UK?
Customer: replied 2 years ago.
Just to be clear have they refunded the money you paid or not?
Customer: replied 2 years ago.
Yes but promised to pay for a alternative company to collect
Do you have anything in writing regarding that promise?
Hi I'm not in able to make a call at the moment as I am travelling. Are you ok to continue like this or I can call you at 10am when I am back in the office?
Customer: replied 2 years ago.
Yes he emailed the web company and myself
Customer: replied 2 years ago.
Ok to continue
If you have written evidence then he is in breach of contract for failing to pay. You should write to him enclosing a copy of the invoice and give him 7 days to pay you otherwise you will bring a county court claim. You will be able to bring the claim at the basis of what you say you will win. If you have any further questions please do ask. If I have answered your question I would be grateful if you would kindly take the time to rate my answer. Thank you and all the best.
Jenny and 2 other Law Specialists are ready to help you
Customer: replied 2 years ago.
Thanks very much,have a great day! Regards ***** *****on
Thanks Dave! You too.