How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jo C. Your Own Question
Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 32086
Experience:  Over 5 years in practice
Type Your Law Question Here...
Jo C. is online now

Phoned Swindon Motor Parks looking Volvo. Salesgirl

Customer Question

Phoned Swindon Motor Parks looking for used Volvo. Salesgirl said will phone me back, I got and volvo but have a VW Passat. I wanted more details. I was told to look up their web site. Web site stated one owner, 37 thousand miles.
I phoned and fixed a test drive for Tuesday 26th Jan. Took 2 cars for short test drive. Decided on VW Passat. Paid £100 deposit. Was asssured that will provide rubber mats and locate owners instructions/hand book.
Went on Thursday 28th to collect car. Paid balance of £8000, signed various documents including an order form. I then noticed that mielage shown on order form 57,000. Dispute arose. I am supposed to have heard a conversation on test drive that mileage was 57000 miles.
I did not want to collect the car. I was told I am the legal owner and nothing can be done. I went to the car no owners hand book. Manager told me will sort it out tomorrow Friday. I drove car home. Then I noticed milage is 57,533. I do not trust them, I do not believe them.
Can I take the car back and ask for a full refund.
Gabriel Martyn.
Submitted: 2 years ago.
Category: Law
Expert:  Ash replied 2 years ago.
Hello my name is ***** ***** I will help you.
Did you not see the mileage when you took the car for a test drive please?