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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 32177
Experience:  Over 5 years in practice
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My wife and I booked flights through a travel agents OPODO

Customer Question

My wife and I booked flights through a travel agents OPODO to travel to Brazil next month. My wife is pregnant and sins we booked the tickets there has been the well publicised Zika virus out break in Brazil. The travel agent and the airline(KLM) say we are neither allowed to alter the dates of the flights or entitled to a refund as it is personal circumstance. However we booked the flights knowing that my wife was pregnant before the zika virus out break and consequent linking to birth defects.
Is there any recourse to this, do we have a leg to stand on?
Submitted: 2 years ago.
Category: Law
Expert:  Jo C. replied 2 years ago.
Did you agree cancellation rights?