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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 32086
Experience:  Over 5 years in practice
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I need advice on a consumer matter..i sell clothing and

Customer Question

Hi..i need advice on a consumer matter..i sell clothing and a client wants to return all my dresses after a year claiming they are faulty! This client has also recently bought more dresses from me a couple of months ago too..all the same dresses!
They contacted me this jan..ordering more ..but sayimg they had replaces rhe zips on the ones rhey bought a year ago..but they wanted more ..i told them it was the same batch of dresses and rhey still ordered.
Can they do this? Demand a refund?
Submitted: 1 year ago.
Category: Law
Expert:  Jo C. replied 1 year ago.
What is the nature of the fault?