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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 71155
Experience:  Over 5 years in practice
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I have been sold a kitchen and the doors that were 70/30 of

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Hello, I have been sold a kitchen and the doors that were 70/30 for some of the kitchen do not exist. They had doors customed made but are peeling at the side and are saying they cannot do anything about it. They have offered to refund those cupboards but leaves me with a kitchen that does not work. They have also offered to change the doors to a 50/50 however I will loose my70/30 fridge and be replaced with a 50/50 Fridge I will also lose a pullout cupboard. Both options are not acceptable to me. Can I take this further?

When were they sold to you?

Customer: replied 1 year ago.
July 2015 but installed March 2016

Why are they saying there is nothing you can do?

Customer: replied 1 year ago.
Because the doors have had to be cut to size and they have put edge on the side and they are saying they can not do anything about the peeling
Customer: replied 1 year ago.

Did they warn you of that when they fitted them?

Customer: replied 1 year ago.
Can not access how to answer you
Customer: replied 1 year ago.
Think we have started 3 conversations now on my computer but can not see how to answer you question have entered my bank details twice?

You can answer by posting on here?

Customer: replied 1 year ago.
Okay they did say it might not work
Customer: replied 1 year ago.
Would it be easier to call? How much will that cost?

Yes, but it will rack up cost and we can deal with it online easily enough.

did they warn you it might not work before fitting it?

Customer: replied 1 year ago.
Think I have lost contact with you?

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