How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ash Your Own Question
Ash
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
75100385
Type Your Law Question Here...
Ash is online now

I purchased some diamonds in 2013 from a company(Chamberlain

This answer was rated:

Hi, I purchased some diamonds in 2013 from a company(Chamberlain Asset Management, London) sourced through another company(Austin Leigh Ltd, London) to whose account I made payment to. This purchase included 3 years storage & insurance. Now, these diamonds cannot be located.
What I assume to be the contract, has Austin Leigh logo at the top. Underneath, it says quote [I Mr. J Igwe, hereby declare that I fully accept & understand that our purchase of diamonds was under taken with Chamberlain Asset Management on an execution only basis.
All information provided & all negotiations regarding my purchase od diamonds was with Chamberlain Asset Management & my purchase is contracted with Chamberlain Asset Management & not Austin Leigh.
Austin Leigh has only provided the money collection, anti-money laundering requirements & delivery of the diamonds to the chosen secure storage facility.
Any comments/queries regarding your purchase should be directed to Chamberlain Asset Management.]
Chamberlain Asset Management, sent me an email in December 2015, that they will be making an exact replacement. Since then, I have been emailing them regarding this replacement, but to no avail. So, in this situation, who can I pursue regarding getting my money?

Hello my name is ***** ***** I will help you with this.

Have you ever seen the Diamonds or know they actually exist?
Alex

Ash and other Law Specialists are ready to help you
Customer: replied 1 year ago.
No I have not seen them.

Do you have a number we can chat on?

Customer: replied 1 year ago.
Sorry, I have to go now to go pick my son up. Is it ok with you if we talk over the phone tomorrow?

Sure. Let me know when you are online. Alex

Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.