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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 71057
Experience:  Over 5 years in practice
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I am in dispute with a motor dealer since buying a new car

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I am in dispute with a motor dealer since buying a new car which does not perform as described; I have been through the trade complaints procedure but still no satisfaction - it seems to be a closed shop!

How can I help with this please?

Customer: replied 1 year ago.
my complaint seems to me to be quite simple; I bought a new Mercedes benz electric drive car after being told by the salesman and described in the sales literature that the car would travel 124 miles on a full battery charge. It does not travel even half that distance. My interpretation is that this car has been mis-sold to me since I would not have bought if I had known the true performance.

Ok. So what is your question about this please?

Jo C. and other Law Specialists are ready to help you

Sorry, I have just realised you are in Scotland. I cannot help as I am in England. I will ask customer services to deal with this for you.