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Hi there, if you have a reference number from ACAS and you have been unable to reach an agreement with the employer then your only option is to issue a claim in the employment tribunal. You can do so here:
https://www.gov.uk/employment-tribunals/make-a-claim
You will need your reference number. Once the claim is issued your ex-employer will be notified by the tribunal that a claim has been made against them and they will have 28 days to defend it. A hearing date will eventually be set and the matter will be heard in front of a judge.
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hello what is the purpose of the meeting?
at this stagr you are not in any way obliged to engage with them and have any investigation carried out by them. It is entirely up to you if you wanted to do so but that will not affect the tribunals process in any way and most importantly - you need to ensure that you adhere to the deadlines for making a claim. So if you have given them the opportunity to do all of this before and they never did, it may be a bit too little too late now
it is not a legal requirement to appeal. So if you have no confidence in their appeals procedure or the outcome and you do not wish to take this further internally then you do not have to engage with them. At the same time you have nothing to lose by proceeding with the appeal if you wanted to give it one last shot but as mentioned remember not to miss any deadlines with the tribunal in the meantime