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chatham-chamber, Advocate
Category: Law
Satisfied Customers: 11865
Experience:  LL.B, Pg.Dip, LL.M, M.B.A (Pending), Solicitor-Advocate. UK Practising Certificate issued by SRA., DIFC Courts Registered (Dubai)
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Can you legally create a default password at the start of

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can you legally create a default password ***** students at the start of their course?
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.

Kindly explain the situation further.

Customer: replied 1 year ago.
We got a new contract last year which was an education contract and the sign up was via the usage of an online system. We had a limited amount of time to get the students processed so we set up a default password ***** they could access their assessments and sign off their learning agreements. This was so we could all easily remember.
Now this is being questioned.

By whom?

Were the details passed to the students and we're they told to change them?

Customer: replied 1 year ago.
questioned by the funding partners
Customer: replied 1 year ago.
the details were passed onto the students with access login details so they could easily commence their initial assessments
Customer: replied 1 year ago.
only told verbally they could change them when visited by their tutor

They should have been informed in writing.

This could be a breach of data protection legislation

Customer: replied 1 year ago.
the partners re-set the passwords so the learners change it themselves
Customer: replied 1 year ago.
they have done so

My phone is about to go flat, I will have to pick this up again later in the morning

Customer: replied 1 year ago.
the partners investigated and went beyond the encryption and were told what the generic passcode was which I believe to be a breach of data protection.I need some advise as I have to attend a meeting about this

When is the meeting.

Just put phone on charge

Customer: replied 1 year ago.
Okay thanks. In a few days time
Customer: replied 1 year ago.
I will be questioned about it. How should I respond?

You should just be honest and tell the truth. A breach of the DPA can result in a fine for the company

Customer: replied 1 year ago.
Is that the worst they can do?
Customer: replied 1 year ago.
To be honest the idea came from an ex-employee who is no longer with us and i believe has caused a stir which is why it is being raised
Customer: replied 1 year ago.
Please advise..
Customer: replied 1 year ago.
I need to be certain that I will not have any comebacks on this if I am going to be honest
Customer: replied 1 year ago.
Are they in breach themselves, by making finding out beyond the encryptions what the password *****?
Customer: replied 1 year ago.
Are you still there?
Customer: replied 1 year ago.
Please can you get back to me as it is urgent.


Sorry for the delay in getting back to you. Do you still require a response?

Customer: replied 1 year ago.
Hi yes I do


The worst they could do is terminate your contract due to gross misconduct.

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