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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 32177
Experience:  Over 5 years in practice
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I have purchased 6 concert tickets. E tickets on line ( 07

Customer Question

I have purchased 6 concert tickets. E tickets on line ( 07 july 2016) . The seller then offered me to down load 2 tickets which I have. The next set ( different order number ) offered for down load are the same 2 tickets I already have. The other 2 are not shown as ready for down loading. They will not refund me, or tell me that I have not purchased the same tickets 3 times !
Submitted: 1 year ago.
Category: Law
Expert:  Ash replied 1 year ago.

Hello my name is ***** ***** I will help you with this.

Are you after a refund? If so, how much did you pay for the tickets?

Customer: replied 1 year ago.
163;697.35 taken as 3 amounts over 2 days from my bank. I have tried to just get the 4 other tickets, to make sure I have not paid for the seats 3 times.
Expert:  Ash replied 1 year ago.

Ok - I assume you want the money back for the tickets you cant get?

Customer: replied 1 year ago.
That or for them to allow me to print them off.