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Hello my name is ***** ***** I will help you with this.
Could you please explain your situation a little more?Alex
Thats ok - we can speak online or I can call if you prefer?
Does it say anything about consent not being unreasonably withheld?
Ok then no they can't do this. They have known for ten years about having pets and done nothing about it.
Therefore even if you did breach the terms they have allowed and agreed to this for ten years. This means they have agreed with the breach and given the length of time, they can't do anything about it.
Therefore given the length of time they can't now turn around and say no.
Can I clairfy anything for you about this today please?
They can't, they never previously. This is new so they can't just add conditions.
Does that clairfy? Alex
If I could invite you to rate my answer before you go today please, otherwise the site does not credit me for the time spent with you today. Thanks and good luck. Alex
Thanks Adele, you too